MadTECH Computers
Managed I.C.T Services Queensland


Step by step guides and product/software reviews for our clients are here:

Veeam backups fail on install on Windows Server 2012 R2

After downloading Veeam Agent for Windows, you extract and run the installation, you are left with the following programs that are installed:

  • Configure backup

  • File level restore

  • Volume restore

  • Create recovery media

  • Veeam Agent for Microsoft Windows

The problem here is the program has problems creating the database the first tim eit runs.  This is fixed easily by doing the following:

  1. Open registry editor (regedit)

  2. File>Export. Backup a copy of the registry somewhere before making changes to the registry.

  3. Browse to the following key in the registry:

  4. HKLM (Hotkey Local Machine\SOFTWARE\Veeam\Veeam Endpoint backup

  5. From there, create the key; or, if the program has already been started, there should be a key there called RecreateDatabase. It is a DWORD 32-bit in case you have to create a new one.

  6. Right-click, modify, change the value data from 0 to 1.

  7. After this, go to services, and search for Veeam Agent for Microsoft service, right click, then restart.

  8. Open configure backup and this time it will take you through to the dashboard where you can finish setting up the backups and run your first full backup set.

The solution was originally found here:

Thanks Mike reseller!


kel toyne