Data backup and Disaster Recovery
A keystone of our service is our backups. Daily checks of backup reports, and manual checks of backup recovery and then reporting back to client. Constant communication of critical data that is to be backed up and tested.
Desktop & Email Support
Desktops, Laptops, Tablets and Smartphones included. Troubleshooting, updates, new device setup, data transfer. Email account setup, Outlook troubleshooting, security, archiving.
Server Support & Documentation
Server setup, organisation, updates, domain setup, domain account organisation and security, group policy administration. Constant updating of client records means the client has an up to date documentation of all of their IT details. Also includes hardware asset register and software licensing registers.
Anti-Virus and IT Brain
As an ESET Australia reseller we can manage your anti-virus for all your devices and keep an eye when they expire and organise renewal. IT Brain is device monitoring software we can offer that monitors system functions such as firewall, and AV.
Domain and Website Management
An Australian reseller for Ventra IP, we can manage your domain names, websites, and domain name records. We monitor domain renewals and provide DNS hosting services also.
Wireless Access Point Installations for improved wireless performance. Data cabling installs for new offices, office moves. Server cabinet re-cabling/organisation.
Enterprise File Server Install
An enterprise environment client with 100+ users required a file server to be replaced. Our brief from the client was to purchase a new Dell rack mounted server, with a 3 year next business day onsite warranty. It was to have 4TB storage capacity with fast read write access.
Providing uninterrupted power to business critical systems. As a solution we installed a UPS with battery backup. We installed the phone system, and the server that hosts the helpdesk phone system to the UPS, so if there are any power outages the UPS keeps its all running.
Our Recent Work
We have been supporting local business’s throughout the Gold Coast for over 5 years, from on call support to dedicated SLA agreements. Take a look at some of our previous work.
Business Focused Solutions
MTC uses industry standard solutions to ensure we always employ best-practice, top quality service, stable software, and reliable hardware with every project